Warranty Policy
Warranty Policy
At CACOE, we stand behind the quality of our products and are committed to providing reliable customer support.
Warranty Period
All CACOE products come with a 30-month limited warranty from the date of purchase.
What Does the Warranty Cover?
This warranty covers:
- Manufacturing defects
- Product quality issues under normal use
- Functional failures caused by product defects
If your product has a quality issue covered by this warranty, CACOE will provide a suitable solution, including replacement or other assistance.
What Is Not Covered?
The warranty does not cover:
- Damage caused by misuse, accidents, or improper handling
- Normal wear and tear
- Damage caused by unauthorized modifications
- Lost or stolen products
How to Request Warranty Service?
If you experience a problem with your CACOE product, please contact us:
Email:
support@cacoe.cc
Please provide:
- Order number
- Product name
- Description of the issue
- Photos or videos showing the problem (if applicable)
Our support team will review your request and assist you as soon as possible in 24 hours