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Warranty Policy

Warranty Policy

At CACOE, we stand behind the quality of our products and are committed to providing reliable customer support.

Warranty Period

All CACOE products come with a 30-month limited warranty from the date of purchase.

What Does the Warranty Cover?

This warranty covers:

  • Manufacturing defects
  • Product quality issues under normal use
  • Functional failures caused by product defects

If your product has a quality issue covered by this warranty, CACOE will provide a suitable solution, including replacement or other assistance.

What Is Not Covered?

The warranty does not cover:

  • Damage caused by misuse, accidents, or improper handling
  • Normal wear and tear
  • Damage caused by unauthorized modifications
  • Lost or stolen products

How to Request Warranty Service?

If you experience a problem with your CACOE product, please contact us:

Email:
support@cacoe.cc

Please provide:

  • Order number
  • Product name
  • Description of the issue
  • Photos or videos showing the problem (if applicable)

Our support team will review your request and assist you as soon as possible in 24 hours